This page contains answers to frequently asked questions about the site
The registration system was introduced to reduce the load on the server caused by spambots and spiders
Registration is free and gives full access to our document library and gallery
Registration emails are sent when you press the submit button and should arrive within a few minutes
The most common reasons for undelivered emails are:
- The email address you entered had spelling mistakes
- Your email account is over quota and/or disabled
- Your email account it set to block unknown senders
- Your email account requires manual verification of new senders
- The email has been rejected as potential spam by your ISP
Some email providers 'grey list' unknown senders causing a delay before you receive your email.
If your email is delayed for over 6 hours your activation link may no longer be valid and your account will be automatically deleted.
If you do not receive your registration email within 6 hours, please register using an alternative username and an email address from a different provider eg gmail, outlook or hotmail
Accounts which have not been activated are automatically removed after 6 hours
Activation codes are valid for 6 hours and work only once.
You must enter a password after activating your account the first time to continue using your account.
If your activation email has been delayed by your email provider for over 6 hours your activation link may no longer be valid and your account will be automatically deleted. In this situation you should re-register using an alternative email provider (eg gmail, outlook etc) that does not cause delays by 'grey listing' new senders.
There are 2 likely reasons for this:
(1) The time period for activating the account was exceeded - inactive accounts are deleted after 6 hours to clean up those registered using misspelt/erroneous email addresses and 'sleeper' spam bots that sign up multiple accounts then activate and spam flood days or weeks later. In this case you should re-register and ensure that you activate the account using the activation email within 6 hours.
(2) The IP address you are registering from is on a forum spam blacklist - blacklisted IP addresses are sent a 404 page on all registration/activation/posting pages. Blocks on IP addresses expire 3 months after the last abuse report. It is not possible to whitelist IP addresses.
Due to an epidemic of spambots targeting websites/forums in recent years, we have been forced to introduce a number of anti-spam counter measures, including ban lists of known spammers and spam servers, and lists of email providers that are used by spammers.
If your email address is denied access when registering, you will need to register using an alternative provider such as a gmail/hotmail etc.
Note that due to their use by spambots, disposable email addresses are not permitted. Accounts found to be registered with theses services will be removed.
Please note that we do not provide a de-listing/white-listing service. As 99% of demands to remove blocks on email addresses/hosts come from mail harvesters/spammers, all such requests will be ignored. Repeated unsolicited demands/threats will be considered spam and result in listing on the major spam abuse sites.
To change your email address, password etc please click on the the link to 'my account' in the menu then click 'edit' to enter the account configuration page
If you receive the message 'unrecognized username or password' when logging in, please check that caps lock is off and that you are are using the correct character case in your username and password.
Another common reason for failed logins is entering an email address instead of a username when logging in. Logging in with an email address is not supported.
Also note that cookies must be enabled in your browser to login to the site.
Please note that accounts are automatically removed after 5 years of inactivity. If you wish to use the site again you are welcome to re-register using your original username if still available.
HiFi Engine is a separate website running under different software/database. If you are a member of the Vinyl Engine website and wish to use this site you will have to register an account here.
No, all downloads are provided free of charge for personal, non commercial use
note files are not licensed for redistribution in any form
The download system works with the latest versions of Internet Explorer and Firefox - other browsers may work but are not supported
note if you get a referrer error this means that your browser is blocking referrer information ie not passing on the URL of the page with the download link. Please refer to the documentation of your browser, anti-virus program or firewall for a solution
You can check to see if referrer information is missing on this page.
If you get blank pages or encrypt errors when opening documents, please install the latest version of Adobe Free PDF Reader which is available free of charge from the Adobe web site
All files are fully PDF standards compliant. 3rd party PDF readers may work but are not supported as many (eg some versions of Preview) do not fully support the PDF standard. If you have issues opening files with other readers please report this to the software developers.
There is no password required to open any of the files on this site for reading/printing
If your PDF reader asks for a password, or you get an encrypt error, please ensure that you are using to the latest version of the official Adobe Free PDF Reader to open the file.
Other PDF readers (Foxit, Preview etc) may work, but we offer no support for their use and any compatibility issues should be reported to the maker of the software.
You will need the latest official version of Adobe Free PDF Reader to open PDF documents
There are daily, weekly and monthly limits to the number of files you can download based on account name and IP address.
The limits are dynamic, constantly under review and based on a number of factors including server load.
If you receive a message saying that your daily download limit has been reached, please wait until the next calender day for the log to be reset.
Downloadable documents can be viewed, copied or printed provided the document is used for non-commercial purposes only and any copy of the document includes the HiFi Engine cover page. We reserve the right to revoke such authorization at any time.
The downloadable files are copyright the HiFi Engine and are provided under our user agreement. The content reproduced in many of the distributable documents listed on this site is believed to be in the public domain. Permission has been gained for the reproduction of additional documents wherever possible. If you believe your copyright has been infringed by any document posted on this web site please contact the webmaster with details.
We are always looking for new material to add to our free archive. If you are able to provide scans of relevant documents that aren't already in the library, or have been requested in the forum, you can submit them using the upload scans link in the left hand menu.
note you must be logged in to see this link
To view/download documents all that is required is a modern browser such as Internet Explorer, Firefox, Chrome etc, and a standards compliant PDF reader such as Free Adobe Acrobat Reader.
To download a manual, browse to the model page, scroll down to the 'downloads' section and click on the required link eg instruction manual, service manual etc. When the download window opens choose 'open' to open the document in your browser or 'save' to save a copy to your local computer.
Please note that files are optimised for screen display not for printing.
While documents can be printed using the File/Print option in Acrobat Reader, it may be necessary to adjust settings for paper size, scaling, cropping etc before printing and results will vary.
Please read the documentation that came with your printer for more information.
If you get a referrer error this means that your browser is blocking referrer information ie not passing on the URL of the page with the download link. Please refer to the documentation of your browser, anti-virus program or firewall for a solution
You can check to see if referrer information is missing on this page.
The library is an ongoing project with manufacturers and models added as information becomes available.
While it isn't possible for visitors to add information to the library directly, if you have documentation for a manufacturer or model that is not yet in the library, you can upload it for consideration using the upload scans form.
Sorry, but we only accept documents via the electronic upload form
While logged in, click on the 'Upload Scans' link in the navigation menu to be taken to the upload form.
Full instructions are provided on that page for allowed file types, file naming etc
Sorry but we do not run a link exchange service
You are welcome to link to the HiFi Engine Web site or any pages within the site, however, these pages may change at any time without notice
If you link to pages within the site you are responsible for ongoing verification of the links
Links to downloadable files are not permitted
The HiFi Engine asserts its copyright on all content and reserves all other rights under relevant copyright statutes
Sales and Service
This website is provided purely for information, we do not offer audio/video components or parts for sale, or provide a repair service.
For spares or servicing please visit the manufacturers website to find an authorised retailer or service centre.
The terms and conditions are listed on the site policy page
This website is provided as is. If you have a query about using the website please read the FAQ above for answers to frequently asked questions
Note that it is not possible to provide support for registration/login/download problems beyond what is written here
If you wish to close your account please browse to My account/Edit and click on Delete Account at the bottom of the page.
Although the documents on this site are believed to be in the public domain, it is not possible to make that determination for all materials. If you would like to submit a notification of alleged copyright infringement please use the report copyright infringement form