hifi engine

Pioneer VSX 520

Hello everone
Please could anyone help?
I have a Pioneer VSX 520suround receiver/amp without a remote control, I can't get any sound from it using BD Not tried anything else but I'm told without remote speakers can't be set and probably the reason.
I went into a HFi shop today and bought a Pioneer suround speaker set and asked about a remote, they say I need to contact Pioneer direct.
Any input would be gratefully received
Thanks in advance

re: Pioneer VSX 520

Just in case anyone offers help I've now found the remote I thought I didn't have, embarrassingly senile.